GradeSlam Privacy Policy

May 9, 2017

Gradeslam, Inc. (“Gradeslam”, “we,” “us,” “our”) provides this Privacy Policy because we know that you care about how your information is collected, used, shared and retained. This privacy policy applies only to information collected when you access our website located at (“Website,” “site”), or use our services which may be accessed via the Website, the GradeSlam App, GradeSlam Blog, and any other GradeSlam services and products. By visiting the Website or using the Services, you consent to this Privacy Policy.

This privacy policy covers:
- What Information We Collect; the Purpose of Collection and Use
- Student-Generated Content
- Collection of Analytics
- Onward Transfer to Third Parties
- Opt-In to Certain Onward Transfers
- Disclosure to Public Authorities, Other Third Parties
- Opt-Out for Direct Marketing
- Access to Personal Information
- Retention of Personal Information
- How we protect your Information
- Children
- Links to External Websites
- Location Based Server Storage
- Changes to this Privacy Policy
- How to Learn More

What information We Collect; the Purpose of Collection and Use

Our Customers authorize the collection, processing and transfer of such Information, and assume contractual responsibility for providing notification to parents and guardians of students and obtaining all consents as required under applicable laws and regulations. We collect the following categories of information.

  • Contact Information
    We collect contact information on our Website from visitors who wish to purchase our Services or seek support. All contact information is provided voluntarily via website forms. Contact information means: first name, last name, e-mail address, name of the organization, country, and state/region. Contact information is used by our sales, support and product teams to contact visitors for the purpose of providing the requested information or support.

  • School Information
    We ask School officials to provide the following information about their Schools: billing and IT contact's, time zone, and system configuration information. We also ask for education information such as the name of classes, class codes and subjects taught.

  • Student Information
    We ask School officials to provide the following Student Information: names of all students using the service, the classes that the students are currently enrolled in, school assigned student email addresses and any other information that the school may deem necessary for our partnership. Student Information is used to provide our Services and support. As part of support and troubleshooting activities, select GradeSlam employees may directly access Student Information which resides on the School’s cloud platform. Student Information is retained by GradeSlam only for the period of time required to load the information into the cloud platform of the educational institution, our App, and in some instances, to accommodate support / troubleshooting activities. We do not sell Student Information, and it is retained only for as long as necessary to provide the GradeSlam Services. School Information is only used in to provide Services and support in a manner consistent with this privacy policy; to improve our Services; and to provide our Customers with additional information about our Service.

  • Student Generated Information
    Students that use our Services through our Customers create significant amounts of content such as chat-based conversations, documents, images and more that is retained in GradeSlam’s cloud platform. Student Generated Content and content metadata (for example document titles, creation dates) held in the GradeSlam’s cloud platform is essential for providing the Services, and we access and process it only for that purpose. We do not collect or maintain copies of the Student Generated Content held in GradeSlam’s cloud platform. This Student Generated Content is held in GradeSlam systems and associated with the Customer, the class, and the student identifiers. We do not make such content publically accessible, and use it only to provide the required Services. This Student Generated Content is retained by GradeSlam only for as long as necessary to provide the associated Services.

Collection of Analytics

Like most organizations, we rely on automatic data collection technology (Google Analytics) when you visit our Website or use the Services. We may collect information such as your IP address, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Website you visit, number of links you click while on the Website, search terms, and other data. This information is collected automatically and anonymized by Google Analytics. By accessing and using the Website and/or the Services, you consent to the processing of data about you by Google Analytics in the manner and for the purposes set out in this privacy policy. For more information on Google Analytics, including how to opt out from certain data collection, please visit Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Website or the Services. We may identify and record the referring source (other Internet location) that directed a visitor to our Website. We collect the referring Website address from the HTTP “referrer header” provided by your browser. We use this information to better serve our current and potential clients, measure our marketing services and to identify where we might find future Customers. Cookies: We also use cookies to compile aggregate data about our Website’s traffic so that we can improve our Website in the future. Cookies are small text files that help us to personalize the content of our Website. If you prefer, you can choose to turn off all cookies via your browser settings. However, if you turn your cookies off, some features of our Website may not function properly. We do not behaviorally target advertising. We also use other analytical tools to track activity on the GradeSlam app. All data collected through these other tools is anonymized and only used for the purpose of improving the support and service that GradeSlam provides. All information is only kept for the duration of the time that is necessary and will never be sold.

Onward Transfer To Third Parties

Like many businesses, we hire other companies to perform certain business-related services. We may disclose personal information to certain types of third party companies but only to the extent needed to enable them to provide such services. The types of companies that may receive personal information and their functions are: mail services (hard copy and email); hosting services; database management/back-up services; real-time messaging services; monitoring services; and payment processors. All such third parties function as our agents, performing services at our instruction and on our behalf pursuant to contracts which require they provide at least the same level of privacy protection as is required by this privacy policy and implemented by GradeSlam. You may opt out of having your personal information transferred to any or all of our categories of agents by sending an Opt Out request to Please allow us a reasonable time to process your request.

Opt-In to Certain Onward Transfers

We will not transfer your personal information to a third party controller without first providing you with information regarding the identity of such controller or the nature of such controller’s business. We will not transfer your sensitive personal information to any third party agent or controller without first (i) providing you with information regarding the category of agents and the purpose of such transfer, or, as applicable, the identity of such controller or the nature of such controller’s business, and (ii) obtaining your opt-in consent. In each instance, please allow us a reasonable time to process your response. In the event of a merger, dissolution or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including personal information, would be transferred to the surviving entity in a merger or the acquiring entity. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this privacy policy.

Disclosure to Public Authorities, Other Third Parties

We are required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas. We also may disclose your information when we have reason to believe someone is intending to or is causing harm to other users, or anyone else that could be harmed by such activities, or our rights or property.

Opt-Out for Direct Marketing

You may opt out at any time from the use of your personal information for direct marketing purposes by sending a request at Please allow us a reasonable time to process your request.

Access to Personal Information

GradeSlam acknowledges the right of individuals to access their personal information. Upon request to, we will provide you with confirmation as to whether we are processing your personal information, and have the data communicated to you within a reasonable time. You have the right to correct, amend or delete your personal information where it is inaccurate or has been processed in violation of this privacy policy. We may require payment of a non-excessive fee to defray our expenses in this regard. If you are a parent or guardian and wish to delete your child’s records from our database, please contact the appropriate School official and ask them to carry out this action in collaboration with our team. Please allow us a reasonable time to respond to your inquiries and requests.

Retention of Personal Information

GradeSlam takes very seriously the security and privacy of the personal information that it collects pursuant to this privacy policy. Accordingly, we will implement reasonable and appropriate security measures to protect such personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and comply with applicable laws and regulations. Access to such personal information is limited to those of our employees who require it to perform their job functions. We also use two-factor authentication, SSL (Secure Socket Layer) encryption, physical access controls to files and buildings, and other industry-standard best practices. School Information is transferred to GradeSlam servers through a secure Web site, or secure file transfer protocol based on industry-standard encryption technology, permissions granted to the GradeSlam app. We have also committed to comply with the Student Privacy Pledge.


We ask School officials to provide the Student Information. We will only collect the information of the students that the schools authenticate. In terms of younger students, we encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our privacy policy by instructing their children never to provide personal information to us without their permission. If you have reason to believe that an unauthorized student has provided personal information to us, please contact us at, and we will endeavor to delete that information from our databases.

Links to External Websites

The Website may contain links to third party websites (“External Sites”). GradeSlam has no control over the privacy practices of these External Sites. As such, we are not responsible for the privacy policies of those External Sites. You should check the applicable third party privacy policy and terms of use when visiting any External Sites, and before providing any personal information to such External Sites.

Location Based Server Storage

Our servers are located in both the US and Canada. If you are located in the US, please be aware that any information provided to us, including personal information, will be stored in our US based servers. Similarly, if you are located in Canada, any such information provided to us, including personal information, will be stored in our Canadian based servers. Your decision to provide such data to us, or allow us to collect such data it through our Website or the Services, constitutes your consent to this data transfer.

Changes to this Privacy Policy

We may change this privacy policy from time to time. When material changes are made to this privacy policy, Customers will be notified through the contact email given to us at least two weeks prior to modification taking effect. In that time, the primary administrative contact for a Customer may request that we delete the Service Information from our systems if it does not wish to be bound by the new policy. Please allow us a reasonable time to comply with your request.

How to Learn More

GradeSlam’s principal headquarters are located at 279 Sherbrooke Street West, Montreal, Canada. We can be reached by telephone at +1 855 800 2082

To learn more about our privacy policy, you can email us at